Online Counselling Anywhere in the World

Technology creates opportunities to connect with your therapist. For years, we have provided online counselling around the world from our offices in central London.

While face to face counselling is always available in our London therapy rooms, online counselling and psychotherapy is also available to everyone in the UK using platforms like Zoom, WhatsApp and FaceTime. We provide online and telephone counselling to our clients around the world.

When might online counselling be better for you?

There are many reasons online counselling may be suitable for you. You may live in an area where finding professional face to face counselling is not easy or in a country where therapy in English is not available. Online counselling allows you emotional and mental health support in the language of your choice, with an experienced London counsellor.

Online counselling can be valuable to people who are disabled or housebound and allows access to counsellors and psychotherapists without needing to travel. Some of our clients prefer online therapy from the privacy of their own homes while others undertake online therapy from their office or workplace. Counselling online is possible almost anywhere. Therapy is even possible using your mobile phone. Telephone counselling (without video) is also a possibility.

If you work from home, an online counselling service may be best for you. With online counselling your choice of therapist is not limited to your geographic location. Whether from home or from your office, you will have peace of mind choosing a qualified therapist from our group of qualified counsellors. All of our therapists are experienced working online.

Our services

Appointments available

Mondays to Fridays
7.30 am until 8.30 pm
Saturdays and Sundays
8.00 am until 6.00 pm

Call to book a first appointment
0333 207 9330

How do online counselling appointments work?

Our online counsellors in London have met with clients from all over the United Kingdom and in Hong Kong, Mexico, Germany, Singapore, United Arab Emirates, Belgium, Thailand and many other countries. All of our therapists are members of UK professional organisations like the British Association for Counselling and Psychotherapy (BACP).

For online therapy you will need a quiet, private space to meet with your therapist and a reliable internet connection. Several platforms are available for online therapy like Zoom, Skype, FaceTime and WhatsApp. We can assist you in setting up the technology if you require help. When your session starts, your therapist will greet you online just as they would in a face to face meeting.

Online counselling works for both individual therapy and couples counselling. Your online counselling sessions will be held weekly, just like face to face sessions. Payments for our online counselling service can be made by card or by bank transfer. Your therapist will be able to assist you with payment options.

Can couples counselling be held online?

Yes. Both partners in a couple can sit together online in one location or each partner can attend couples counselling appointments from different locations using two devices. An online couples counsellor can help with resolving issues within a relationship including restoring intimacy, solving family planning issues, processing infidelity or betrayal and helping with sexual issues within a relationship.

You will want a relationship counsellor you can trust, with experience working with the issues specific to your relationship. We can help you find the right couples therapist for your personal needs. Support is available online or in one of our five central London offices.

Our counsellors are members of professional regulating bodies in the UK (BACP or UKCP) and are experienced in providing online personal counselling and couples counselling. Your first appointment with one of our counsellors or psychotherapists can be booked today.

While online therapy may not be suitable for everyone, many people feel that technology allows counselling opportunities that would not be possible otherwise.

What kind of issues can be addressed with online counselling?

Mental health is important and having the help and support of an experienced counsellor can make all the difference in feeling better or achieving goals. Online support is secure and confidential, like face to face counselling and all our therapists are BACP or UKCP registered.

Almost any kind of personal issue can be addressed in online therapy. Our online counselling services can help clients with stress and anxiety problemsdepressionrelationship issues, career and work-related problems, bereavement, problems coping with difficult transitions, loneliness and self-esteem, self-confidence issues, family issues, sexuality issues and many others. Almost anything can be discussed through our online counselling service.

Our counsellors provide short and longer-term online counselling in English, Italian, Spanish, Greek and other languages to clients around the UK. Online therapy can be used in combination with face to face sessions too, if you sometimes prefer to meet with your therapist in central London.

What do I talk about in counselling?

One of the most common worries I hear expressed by people starting counselling is that they won’t know what to talk about. Some people think their problems aren’t significant enough. Others fear they have too much to say, that they might overwhelm the therapist…

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Facing sexual issues

Sexual issues are common. Sex taps into many different parts of us: the emotional, the physical, the psychological and even the spiritual. The opportunity for something to go wrong in our sexual wiring is great. Most people will experience some kind of sexual dysfunction at some point in…

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Individual counselling

Our counselling services are conducted in a supportive, non-judgemental atmosphere and discussions in therapy are […]

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Couples counselling

Couples counselling, or relationship therapy, provides space for couples to discuss relationship problems in an […]

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Our therapists in London

Our therapists have been trained in accredited institutions and are members of the British Association […]

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Counselling and psychotherapy services in London since 2006

Client reviews

David Pena-Charlon is a couples therapist and a psychosexual therapist in central London.
David Peña-Charlon

David believes in the ability of individuals to heal and better their lives, transforming difficulties, trauma, and anxiety into personal insight He offers integrative psychosexual and relationship therapy in a safe, confidential and non-judgemental environment David sees individuals and couples with a wide range of issues that include concerns around sex and intimacy, communication and relationship difficulties,...

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A couples and relationship therapist, Jennifer works in central London.
Jennifyr Yap

Jennifyr is a qualified practitioner in integrative psychosexual and relationship therapy and sees adult individuals and couples (including family relationships ie mother and daughter) Jennifyr’s training is integrative which means she will draw on different models of psychotherapy and ways of working with human behaviour  Jennifyr explores the dynamics of mind, body, brain and emotions, individually and in depth...

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One of our newest counsellors is Ben Brackenbury.
Ben Brackenbury

Ben believes that at times we all struggle with the challenges life has to offer and therapy provides a safe, confidential, non-judgemental space to explore this Ben works with individuals to make sense of who they are and how they respond to the world today, and to explore new ways of being Ben is also sensitive to how difficult it might be for a client to talk to a stranger about personal issues, so creating an...

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NIkki Palmer is a counsellor seeing clients with bereavement and other issues.
Nikki Palmer

Nikki is an empathic, approachable therapist who is not afraid to challenge her clients At the heart of her work is the capacity to offer a warm, respectful, supportive, non-judgmental space where clients are welcome to bring the scared and vulnerable parts of themselves for careful reflection Nikki’s therapeutic approach is integrative, drawing on various theoretical models to work with each client in a way that is...


Genny Hawken is a trained counsellor seeing clients with anxiety, stress, family problems, bereavement and other mental health issues.
Genny Hawken

Genny is an integrative psychotherapist with a background of many years working with individuals for the NHS as a speech and language therapist  She has an MA in Integrative Counselling and Psychotherapy and  works with adults presenting with a wide range of difficulties concerning their mental wellbeing She draws from the psychodynamic and humanistic approaches to psychotherapy and consider the therapeutic...


Shelley Kleim is a counsellor in central London.
Shelley Klein

Shelley is a psychodynamically-trained therapist and counsellor working with adult patients from a wide range of social and cultural backgrounds She believes psychotherapy is a useful means of talking about aspects of your life that you are finding painful, upsetting or difficult to cope with, in a non-judgmental, confidential and trusted setting Shelley offers both long and short-term therapy and has a particular...


Working in Oxford Circus, London is Tom Deitch, a psychodynamic therapist.
Tom Deitch

Tom is a psychodynamic therapist with a compassionate, empathic and understanding approach to his clients He offers a safe and confidential space where clients will be listened to without judgement Tom has experience in helping people address a range of personal difficulties including depression, anxiety, bereavement, relationship troubles, unresolved childhood trauma, low self-esteem, addiction and many other...

Oxford Circus


Dwayne Jackson

Jackson sees individuals with a range of personal, emotional and behavioural issues including relationship and intimacy issues, problems resulting form childhood trauma, issues arising from physical, emotional or sexual abuse, sex and sexuality issues, fear and phobias, transgender and gender identity issues, issues around cancer and cancer treatment, chronic illness, infertility issues and concerns around the purpose...


Ben Marks has been with One Therapy for several years, seeing clients with a range or personal and emotional problems.
Ben Marks

Ben is an experienced psychotherapist who has helped many people through difficult times in their lives He works with clients with a wide range of personal issues around depression, anxiety, bereavement, trauma, abuse, loneliness, stresses within the workplace, low self esteem, relationship and sexual problems including performance anxiety, erectile dysfunction and struggles with intimacy Ben has also worked with...

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Veri Hiles is a private practice counsellor in Soho.
Ceri Hiles

Ceri works with adult clients wanting to explore a range of concerns including anxiety, depression, relationship and family problems, issues arising from physical, emotional or psychological abuse and confidence and self-esteem issues He has particular experience of working with bereavement and loss Ceri’s training in psychodynamic and person-centred approaches to therapy has given him an understanding of each...