Client Reviews

Some clients have provided feedback following their therapy experience with us. We are always grateful to receive feedback on our counselling services.

Comments from some of our previous clients are provided below. In order to protect the privacy of our clients, we have changed each client’s initials.

If you would like to provide any comments, compliments or complaints to us, please use our enquiry form which includes a section for providing feedback.

Mr EM
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I want to thank my therapist more than anything else. We spent almost 6 months together talking about my life. So much happened in our sessions and I felt like she was able to understand me in ways that I had not been able to before. She gave me a new perspective on myself and for her help I’m very grateful. Mr EM
Mrs KO
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It was my first time using a counselling service and Antonella was absolutely wonderful. She created a very safe, comfortable space to share my thoughts and I learned a lot from my experience with her. Thank you.
Mr GT
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All I can say is that Annie was the best. My therapy sessions with her happen to be one of the best things I’ve done in the last few years. At times they were hard and at others they were breakthroughs. I have nothing bad to say. Just thanks.
Miss TC
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My counselling experience with Mita was really positive. I am very happy as I have reached exactly what I wanted to achieve from the therapy. Mita has been really helpful. She is very professional, kind & patient.
Miss WM
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I was attending sessions at One Therapy practice for about 1.5 years. I am very happy with the result, sessions there really helped me. I am really grateful to my therapist. Someone recommended him to me as a high professional and (the recommendation) proved right. Thank you.
Mr ME
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My meetings with my therapist were more helpful than I had expected. She was patient and I felt we had a good connection. I want to thank One Therapy for their help. I would recommend this service to anyone looking for therapy. Thank you.
Mr GY
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Kira is a true professional and a great asset to your practice. She showed me kindness with compassion.
Mr HE
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I approached One Therapy for short term counselling in May this year. I felt good about my therapist right from the beginning and the sessions with her were so useful. It helped me to resolve some issues in my career. I felt more confident to deal with the problems and stress at work. I would recommend One Therapy.
Miss PT
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Mita was extremely helpful, considerate and understanding. I felt she properly understood what the issues I had were, and their underlying causes, and I feel I benefited considerably from the sessions with her.
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About us

Appointments available

Mondays to Fridays
7.30 am until 8.30 pm
Saturdays and Sundays
8.00 am until 6.00 pm

Call to book a first appointment
0333 207 9330

Appointments are available in Oxford Circus, Soho, Kensington and online

Our counselling rooms in central London are easy to find and always near public transport. We have appointments available 7 days per week. Appointments for online counselling are also available.

You will have a chance to ask any questions you may have about therapy at your initial consultation. If you have a preference for the type of therapy or therapist you prefer, please make this known to us at the time of booking your first appointment.

We have put together some common questions about therapy, together with our answers.

What to expect in couples counselling

I’m often struck by the anxiety that I see on the faces of clients when they come to their first couples counselling appointment. They are invariably wondering what’s going to happen. Will they have to reveal things they don’t want to say in front of their partner? Will their…

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What is CBT and can it help?

Cognitive Behavioural Therapy (CBT) is a practical talking therapy that helps people with problems and issues by addressing and changing how they think and behave. Cognitive Behavioural Therapy focuses on the present problems that are happening now and the relationships between thoughts…

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Individual counselling

Our counselling services are conducted in a supportive, non-judgemental atmosphere and discussions in therapy are […]

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Couples counselling

Couples counselling, or relationship therapy, provides space for couples to discuss relationship problems in an […]

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Our therapists in London

Our therapists have been trained in accredited institutions and are members of the British Association […]

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Counselling and psychotherapy services in London since 2006

Client reviews

David Pena-Charlon is a couples therapist and a psychosexual therapist in central London.
David Peña-Charlon

David believes in the ability of individuals to heal and better their lives, transforming difficulties, trauma, and anxiety into personal insight He offers integrative psychosexual and relationship therapy in a safe, confidential and non-judgemental environment David sees individuals and couples with a wide range of issues that include concerns around sex and intimacy, communication and relationship difficulties,...

Oxford Circus

A couples and relationship therapist, Jennifer works in central London.
Jennifyr Yap

Jennifyr is a qualified practitioner in integrative psychosexual and relationship therapy and sees adult individuals and couples (including family relationships ie mother and daughter) Jennifyr’s training is integrative which means she will draw on different models of psychotherapy and ways of working with human behaviour  Jennifyr explores the dynamics of mind, body, brain and emotions, individually and in depth...

Oxford Circus

One of our newest counsellors is Ben Brackenbury.
Ben Brackenbury

Ben believes that at times we all struggle with the challenges life has to offer and therapy provides a safe, confidential, non-judgemental space to explore this Ben works with individuals to make sense of who they are and how they respond to the world today, and to explore new ways of being Ben is also sensitive to how difficult it might be for a client to talk to a stranger about personal issues, so creating an...

Oxford Circus

NIkki Palmer is a counsellor seeing clients with bereavement and other issues.
Nikki Palmer

Nikki is an empathic, approachable therapist who is not afraid to challenge her clients At the heart of her work is the capacity to offer a warm, respectful, supportive, non-judgmental space where clients are welcome to bring the scared and vulnerable parts of themselves for careful reflection Nikki’s therapeutic approach is integrative, drawing on various theoretical models to work with each client in a way that is...

Soho

Genny Hawken is a trained counsellor seeing clients with anxiety, stress, family problems, bereavement and other mental health issues.
Genny Hawken

Genny is an integrative psychotherapist with a background of many years working with individuals for the NHS as a speech and language therapist  She has an MA in Integrative Counselling and Psychotherapy and  works with adults presenting with a wide range of difficulties concerning their mental wellbeing She draws from the psychodynamic and humanistic approaches to psychotherapy and consider the therapeutic...

Soho

Shelley Kleim is a counsellor in central London.
Shelley Klein

Shelley is a psychodynamically-trained therapist and counsellor working with adult patients from a wide range of social and cultural backgrounds She believes psychotherapy is a useful means of talking about aspects of your life that you are finding painful, upsetting or difficult to cope with, in a non-judgmental, confidential and trusted setting Shelley offers both long and short-term therapy and has a particular...

Soho

Working in Oxford Circus, London is Tom Deitch, a psychodynamic therapist.
Tom Deitch

Tom is a psychodynamic therapist with a compassionate, empathic and understanding approach to his clients He offers a safe and confidential space where clients will be listened to without judgement Tom has experience in helping people address a range of personal difficulties including depression, anxiety, bereavement, relationship troubles, unresolved childhood trauma, low self-esteem, addiction and many other...

Oxford Circus

Brighton

Dwayne Jackson

Jackson sees individuals with a range of personal, emotional and behavioural issues including relationship and intimacy issues, problems resulting form childhood trauma, issues arising from physical, emotional or sexual abuse, sex and sexuality issues, fear and phobias, transgender and gender identity issues, issues around cancer and cancer treatment, chronic illness, infertility issues and concerns around the purpose...

Soho

Ben Marks has been with One Therapy for several years, seeing clients with a range or personal and emotional problems.
Ben Marks

Ben is an experienced psychotherapist who has helped many people through difficult times in their lives He works with clients with a wide range of personal issues around depression, anxiety, bereavement, trauma, abuse, loneliness, stresses within the workplace, low self esteem, relationship and sexual problems including performance anxiety, erectile dysfunction and struggles with intimacy Ben has also worked with...

Oxford Circus

Veri Hiles is a private practice counsellor in Soho.
Ceri Hiles

Ceri works with adult clients wanting to explore a range of concerns including anxiety, depression, relationship and family problems, issues arising from physical, emotional or psychological abuse and confidence and self-esteem issues He has particular experience of working with bereavement and loss Ceri’s training in psychodynamic and person-centred approaches to therapy has given him an understanding of each...

Soho