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Keeping your details and identity safe

Therapy wouldn’t work if discussions in therapy were not protected and confidential. Conversations with your therapist are protected by strict regulations.

staying safe in london

Your privacy and confidentiality

We follow the British Association for Counselling and Psychotherapy’s published code of professional ethics.

All client records are protected by the Data Protection Act and we do not share client information with any third party. Exceptions to this policy occur only where necessary to protect the safety of our clients, our therapists, or others.

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We are careful at every step along the way

We will not contact our clients on any telephone number or at any address if explicitly asked not to.

We will not repsond to any third party enquirires about your therapy. If a partner, friend or family member enquires about any aspect of your therapy, even if you have asked them to contact us, we will not respond to them.

We will not share your contact details with anyone.

And finally, no information is gathered through the use of this website that can identify visitors to the site.

Meet our expert therapists

Therapist - Henry Richardson

Henry Richardson

With us for 1 year
Therapist Yussef Ferguson

Yussef Ferguson

With us 5 years
Therapist Geraldine Lothian

Geraldine Lothian

With us 5 years
Therapist Stamatia Lorentzou

Stamatia Lorentzou

With us 8 years
Melinda Shalet - Therapist

Melinda Shalet

With us 1 year
Therapist Kira Joliffee

Kira Jolliffe

With us 14 years
Therapist Andreea Gligore

Andreea Gligore

With us 2 years
Ben Brackenbury - Therapist

Ben Brackenbury

With us 7 years
Therapist Shelly Klein

Shelley Klein

With us 5 years
Nina Jacobson - Therapist

Nina Jacobson

With us 1 year
Geraldine Abberton - Therapist

Geraldine Abberton

With us 1 year
Gregory Hamlin - Therapist

Gregory Hamlin

With us 2 years
Meet more of our therapists

Need help choosing a therapist?

If you are not sure where to start, try our free Therapist Matching Service and we’ll help you choose a therapist that’s right for you.

Get matched today

Where to find us

Available seven days a week across two different London locations or online. Getting started couldn’t be easier!

Oxford Circus

Just one minute from Oxford Circus station, our four therapy rooms in Oxford Circus are central, quiet and private. We’ve been at this location for 15 years.
More about Oxford Circus

Bloomsbury

Our Bloomsbury practice is 5 minutes from Tottenham Court Road station and about 10 minutes from Holborn. You can find us in a gated, private mews.
More about Bloomsbury

Online Therapy

Need therapy closer to home? We have provided online counselling and psychotherapy to our clients across the UK and around the world since 2006.
More about Online Therapy
Therapist London consultation

Popular questions

Want to know more? Take a look at some of the most common questions people ask about therapy.

Yes. Everything you discuss in therapy is confidential. There are certain legal exceptions to this, which we will explain when you take up therapy with us. We create a space where you can discuss anything on your mind in a private, confidential setting without being judged.

Absolutely not. We do not judge behaviour or personal life experiences, and we respect each client for their individual choices. We do not discriminate on any grounds, including age, race, gender, sexuality, religion, criminal background, health status, disability or ethnicity.

People from all walks of life and backgrounds, and of any age, can benefit from therapy. According to the BACP, more than two thirds of people in the UK have experienced a mental health issue in the last five years. Depending on the issue, therapy is very often a transformative solution.

Whether you know exactly what’s bothering you, or whether you’re not sure what’s wrong or where to start, time spent with a therapist is an important investment in your wellbeing. Therapy is non-judgemental and confidential, so you’re free to talk about anything on your mind.

At your first appointment, your therapist will ask you a few questions about what’s been happening in your life and what’s brought you to therapy.  You’ll also have an opportunity to ask any questions you have about counselling or psychotherapy. 

You and your therapist will then discuss next steps, and you’ll be able to decide whether you want to continue with further appointments.

Sometimes, our therapist profiles will be enough to draw you towards a specific therapist. If that’s the case, just click to book with that therapist and go from there. If you’re not sure which counsellor to choose, or if you’d like some advice, try our Therapist Matching Service.

Our Therapist Matching Service involves a free 20-minute telephone consultation. We’ll ask you a few questions, and then talk you through our recommendations.

Whatever happens, if you feel at your first appointment that your therapist isn’t quite right for you, just let us know. Switching therapists is easy.

Therapy is an important investment in your mental health. We believe that getting help when you need it is a strength and not a weakness. Therapy can make you feel better, and also help you relate better to the people in your life who matter. So, we would say it’s not self-indulgent! Looking after your mental health can only be a good thing.

Read more Frequently Asked Questions